Dispatcher - HVAC & Plumbing at American… · ARS/Rescu…

Summary: American Residential Services is the nation's largest provider of residential HVAC, plumbing, and electrical services with over 50 years of experience. They are seeking a Dispatcher to ensure service technicians are dispatched efficiently and customer needs are met promptly, while managing call flow and coordinating scheduling. Responsibilities: - Ensure that service technicians are dispatched efficiently and customer needs are met promptly - Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day - Need strong communication and local area knowledge to be successful in this role Required Qualifications: - Prior dispatch, scheduling, or call center experience - Proficiency in Microsoft Office and multi-line phone systems - Familiarity with local geography to support route planning - Must report daily to the office (not a remote position) - Flexibility to work assigned shifts and weekend rotations as needed - Must pass background check and drug screening Preferred Qualifications: - Previous HVAC/Plumbing dispatch experience Required Skills: Dispatching, Scheduling, Call Center Experience, Microsoft Office, Multi-line Phone Systems, Local Geography Knowledge Benefits: Weekly pay via direct deposit, Paid training and onboarding, Insurance available after 31 days, Low-cost medical (as low as $5/week), Dental, vision, HSA/FSA, 401(k) with company match, 13 days PTO + 8 paid holidays, Company-paid life insurance, Clean office environment with strong team culture, Career growth within a national service network