Donor Recruitment Associate at American Red Cross in Durham, NC

Summary: The American Red Cross is the world's largest humanitarian network, dedicated to helping individuals and communities. The Donor Recruitment Associate will assist in managing blood drives through recruitment activities, provide oversight and support to drive coordinators, and implement educational programs to meet collection objectives. Responsibilities: - Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations - Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance - Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals - Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives - Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity Required Qualifications: - Bachelor's degree required - Good organizational skills and the ability to handle multiple priorities effectively are required - Responsible for providing own transportation for business purposes - Ability to work on a team - May be required to travel to sites throughout the Red Cross organization - Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted) - Physical requirements are those present in normal office environment conditions - Operational flexibility is required to meet sudden and unpredictable needs - Ability to use a personal computer, applicable software, and office equipment for sustained periods of time - May include sitting for long periods of time, driving a vehicle, and working under challenging conditions Preferred Qualifications: - 1 year of related experience preferred or equivalent combination of education and related experience required - Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred Required Skills: Group dynamics, Direct sales, Customer maintenance techniques, Data entry, Use of Hemasphere, Use of online scheduling systems, handle multiple priorities, Negotiation skills Benefits: Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO: Starting at 15 days a year; based on type of job and tenure, Holidays: 11 paid holidays comprised of six core holidays and five floating holidays, 401K with up to 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition