IT Intern at American Institute for Economic Research - AIER in Remote

Summary: American Institute for Economic Research educates Americans on the value of personal freedom and free enterprise. The IT Intern will support the Information Technology team by assisting with documentation, infrastructure tracking, software and asset management, and internal IT projects, providing hands-on experience in IT operations and systems management. Responsibilities: - Document IT processes, procedures, configurations, and workflows for future reference and operational consistency - Maintain accurate records of hardware, software, and network infrastructure - Assist in creating and updating internal IT documentation and manuals - Work closely with the IT team to support ongoing technology projects and initiatives - Participate in meetings, planning sessions, and project updates - Provide administrative and technical support for IT operations as needed - Research emerging IT trends, tools, and technologies - Recommend improvements or efficiencies based on industry best practices - Assist in evaluating software, hardware, and IT management solutions - Document inventory and IT infrastructure - Maintain asset tracking records - Assist with equipment organization and lifecycle management - Track software installations and licensing compliance - Assist with software audits and renewal documentation - Help organize software inventory records - Create and update network diagrams - Develop executive-level technology overview diagrams - Assist with infrastructure mapping and visualization - Support development and maintenance of internal IT policies and procedures - Review documentation for accuracy and completeness - Assist with internal audits related to toner and printer management - Assist with internal audits related to hardware and IT assets - Assist with internal audits related to software usage and licensing - Assist with internal audits related to user roles and permissions - Assist with internal audits related to security groups and access management Required Qualifications: - Currently pursuing a degree or certification in Information Technology, Computer Science, Cybersecurity, or a related field - Basic understanding of computer hardware, software, and networking concepts - Strong organizational and documentation skills - Ability to work independently and collaboratively in a team environment - Proficiency with Microsoft Office or Google Workspace applications - Strong attention to detail and problem-solving skills - Familiarity with IT inventory systems or ticketing platforms - Basic knowledge of network infrastructure and diagrams - Interest in cybersecurity, systems administration, or IT operations - Experience with Microsoft Windows environments and common business software - IT documentation and process management - Infrastructure and asset tracking - Software and license administration - IT auditing and compliance support - Network mapping and systems organization - Professional communication and teamwork Required Skills: Computer hardware, Microsoft Office, Google Workspace, IT inventory systems, Ticketing platforms, Network infrastructure, Network diagrams, Microsoft Windows, IT documentation, Process management, Infrastructure tracking, Asset tracking, Software license administration, IT auditing, Compliance support, Network mapping, Systems organization, Networking concepts