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Remote Client Support Representative… at American… · Boston
Skills
Job Description
We’re growing our remote team and looking for motivated individuals who enjoy helping others and are interested in building a long-term career.
As a Remote Benefits & Client Support Representative, you’ll connect with clients virtually, help them understand their available benefit options, provide ongoing support, and build strong client relationships.
No previous experience is required. We provide training, mentorship, coaching, and the tools needed to help you succeed.
Key Responsibilities
- Meet virtually with clients to discuss available benefit options
- Help individuals and families understand and enroll in eligible programs
- Provide professional, friendly customer service
- Build and maintain strong client relationships
- Coordinate client appointments and maintain accurate records
- Follow established processes and systems with support from experienced mentors
- Participate in weekly coaching, team meetings, and professional development
We’re looking for someone who is:
- An excellent communicator with strong interpersonal skills
- Self-motivated and willing to learn
- Positive, professional, and dependable
- Comfortable working independently in a remote environment
- Organized and able to manage appointments and client follow-ups
- Interested in developing professionally and growing into leadership opportunities
🏠 100% remote work
⏰ Flexible scheduling
🎓 Comprehensive training
🤝 Ongoing mentorship and coaching
📈 Career advancement opportunities based on performance
🏆 Recognition and performance-based bonus opportunities
👥 Supportive team environment
🌱 Opportunities to develop leadership skills
You don’t need years of experience to get started. We believe in training and developing the right people.
If you’re motivated, coachable, and willing to put in the work, this opportunity can provide you with the training, mentorship, and support needed to grow within the organization.
Most importantly, you’ll have the opportunity to do meaningful work by helping individuals and families better understand their benefit options.
If you’re looking for a flexible remote opportunity with training, mentorship, and room for career growth, we’d love to hear from you.
📩 Apply today or send us a message to learn more and schedule a brief introductory interview.
No experience? No problem. We provide training.