Remote - Entry Level Customer Service at American… · Remote

Create a Career With Flexibility and Purpose

We partner directly with members of unions, credit unions, and associations throughout North America, providing them with supplemental benefit programs they’ve specifically requested. That means:

• No prospecting or cold calls
• No door-to-door canvassing
• Only genuine conversations with families who are expecting to hear from you

This role offers independence, personal growth, and the chance to make a lasting difference.

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Responsibilities

• Conduct virtual meetings (Zoom/phone) with members to review their benefit options
• Clearly explain available coverage and answer questions
• Match solutions to each household’s unique needs
• Accurately complete applications and maintain records
• Provide ongoing service, support, and follow-up care
• Participate in professional training and leadership development opportunities

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Qualifications

• Excellent communication and interpersonal skills
• Ability to learn and navigate online tools and platforms
• Self-driven, organized, and dependable
• Comfortable managing your own schedule and results
• Positive attitude and willingness to grow
• Must be able to pass a background check
• Authorized to work in the U.S. or Canada

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What You’ll Gain

• Comprehensive training with ongoing mentorship
• Weekly pay plus performance incentives
• Opportunities for advancement into leadership positions
• Remote work flexibility with full control of your schedule
• Supportive team culture with recognition and rewards
• Exclusive travel incentives for top performers (Cancun, Bahamas, Las Vegas, etc.)