Digital Content Intern at American… · Philadelp…

The American Friends Service Committee is a Quaker religious organization that promotes lasting peace with justice, as a practical expression of faith in action. Drawing on continuing spiritual insights and working with people of many backgrounds, we nurture the seeds of change and respect for human life that transform social relations and systems.

Join Our Team! Make A Difference.

POSITION DESCRIPTION

TITLE: Digital Content Intern

JOB CATEGORY: Non-Exempt (Hourly)

STATUS: Part-Time, 20 hours per week

TYPE OF EMPLOYMENT: Temporary for 8 months

DIRECT SUPERVISOR: Director of Online Engagement

REGION/UNIT: US/CENTRAL OFFICE

LOCATION: Philadelphia, PA, USA Hybrid in Philadelphia or remote work considered.

APPLICATION DEADLINE: August 28, 2026.

For consideration, please attach your Cover Letter and Resume to the online application in addition to answering the Application Questions.

GENERAL SUMMARY OF POSITION

The Digital Content Intern will assist the Communications Department in planning, creating, and posting digital content to AFSC’s many platforms, including social media, web pages, emails, donation pages, and sign-up forms.

Over the course of the internship, the intern will learn how to plan and implement digital media strategies that connect with larger multi-platform marketing plans. They will gain experience in a multidisciplinary team, content planning, and digital fundraising.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES AND ACCOUNTABILITIES

• Implement email strategies: Build emails using EveryAction, a constituent relationship management system (CRM) that we use to create content and track engagement. Help maintain the fundraising sections of the editorial calendar in Basecamp. Proofread emails created by others and ensure they follow AFSC brand guidelines. Assist with building email lists of constituents to target a variety of audiences.
• Build donation and action forms: Create donation pages. Review donation pages created by AFSC’s consultants. Create action, event, and other types of forms as assigned. Help ensure that old donation forms are deactivated and redirected.
• Help maintain list sign-ups: Download new Facebook lists every other week. Prepare spreadsheet data for importing and share with the CRM manager.
• Post content on AFSC.org: Review key content on afsc.org and ensure it is optimized for social media sharing. Assist in updating and posting content as needed.
• Assist with constituent relationship management: Assist in CRM maintenance, creating reports, and producing emails and advocacy alerts.
• Assist with photo collections and editing: Upload photo sets into our Photobase. Look for photo options for specific outreach and assist with photo editing.
• Help with editing and proofreading: Support communications that can appear in a range of platforms.
• Assist with reporting and analytics: Support reporting and data analytics to help track the effectiveness of communications.
• Regular attendance and punctuality are required.
• Operates safely in all conditions and follows policies and procedures.
• Other duties and projects as assigned.

SUPERVISORY / MANAGEMENT REQUIREMENTS

NA

MINIMUM EXPERIENCE AND QUALIFICATIONS

• High School Diploma or related field required. Current enrollment in a college degree program preferred.
• Minimum one year of experience in canva, photoshop, or adobe creative suite preferred. Additional experience in Microsoft Office, including excel, and CRMs preferred.
• Excellent writing, editing, and proofreading skills. Familiarity with best practices for writing for the web desirable.
• Ability to work evenings and/or weekends and to travel, as needed.
• Ability to work effectively independently and within a team environment.
• Experience with standard Microsoft Office and related technology.
• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
• Demonstrated ability to work and communicate with diverse staff.
• Respect for Quaker values and testimonies. Knowledgeable and supportive of the principles and philosophy of the American Friends Service Committee including non-violence and the belief in the intrinsic worth of every individual.
• Respect for and sensitivity to cultural, ethnic, racial, gender and religious diversity and familiarity with non-violent approaches to problem solving.
• Ability to organize, plan ahead and prioritize multiple tasks and meet deadlines.
• Demonstrated dedication to the principles of fairness, equity and inclusion in regard to issues of race, class, nationality, religion, age, gender and sexual orientation, and disabilities.

PHYSICAL DEMANDS

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION

The AFSC offers a competitive Total Rewards package. This position is Non-Exempt Salary Family: Intern Job Code Intern Starting hourly rate $20. There are no medical, dental, or life insurance benefits, short-term or long-term insurance benefits with this position. AFSC does participate in unemployment, worker’s compensation, and social security.

The American Friends Service Committee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. The policy applies to all terms and conditions or employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AFSC’s Central Office and some of its offices in the U.S. are unionized workplaces. This position is not represented.

AFSC maintains a deep commitment to a mandate of care for our staff and communities. The American Friends Service Committee is a smoke-free workplace.

ACKNOWLEDGEMENT

This position is an at-will employment, meaning that the employment relationship can be terminated by either the employer or the employee at any time, for any reason, with or without notice. In addition position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.