Analyst, Benefits Special Projects… at American… · Oklahoma…

Analyst, Benefits Special Projects Coordinator Location: Oklahoma City, Oklahoma ‎ *Represents claims as a business lead and/or subject matter expert on technology and/or cross-divisional projects. Responsible for leading and managing department level projects. *Monitors and communicates project status to relevant stakeholders. Analyzes and communicates mitigation strategies for project risks. Establishes departmental procedures and user training associated with project implementation and conducts post implementation cost-benefit analysis. *Directs project teams to ensure project outcomes meet business needs/requirements. Collaborates with claim leadership on project objectives and deliverables to ensure project outcomes move the business forward and are in alignment with the strategic direction of the Company and department. Requirements: Bachelor's degree from four-year college or university in Organizational Leadership, Communications, Business Analysis or other related area of study Degree preferred or commensurate experience in lieu of degree, which includes organizational leadership, business analysis, project management, strategic leadership, computer science and/or claim management 5-7 years experience required Strong oral and written communications skill Strong research, analysis and interpretation skills Ability to lead strategic projects involving complex themes, communications related to value-added services, and technology needs as they relate to a specific process or function Strong people skills and ability to verbally communicate and work with Customers, Colleagues, vendors and consultants Ability to develop documents relating to claim processes, MAR procedures, process maps and similar documents relating to project leadership responsibilities. Ability to develop effective communication materials, Power Point presentations, manuals, internal communications, etc. Ability to manage timelines, remediation, and risk mitigation Knowledge of AF’s claim processes Knowledge of AF’s target market niches Presentation abilities, orally and in writing Ability to train Colleagues on processes and systems Experienced in absorbing information quickly and summarizing in an understandable format Multi-tasking and prioritization skills and ability to meet deadlines Must be able to maintain objectivity, demonstrate diplomacy and tact in all situations Proficient in PC Windows-based software including Microsoft Office applications Strong follow-through and results oriented Strong leadership, critical thinking and negotiation skills Knowledge of project flow and Visual Studio software preferred Strong and dynamic presentation skills Public speaking skills Strong project management skills with ability to plan and execute detail ‎ #AFC