Product Analyst (Hybrid) at American Family Insurance in Boston, MA

Summary: American Family Insurance is seeking a Product Analyst to provide analysis that informs product strategy recommendations. The role involves researching competitor products, developing product language and underwriting guidelines, and analyzing performance data to drive product growth. Responsibilities: - Provides information and unified product performance storylines to leadership that will affect profit and growth plan execution on an ongoing basis - Develops reports, analysis, or recommended strategies related to product development or enhancement, underwriting, and eligibility to drive multiproduct growth - Analyzes information, including countrywide competitive intelligence, and presents opportunities to improve product or business practices and procedures - Monitors effectiveness of current products and recommends changes and/or enhancements to management to strengthen product decisions - Analyzes reports and/or data with a focus on quality, accuracy, and completeness in support of the formulation and execution of operational plans - May specialize in supporting pricing activities related to rate reviews, profit and loss ratio-based reviews, experience rating programs - Researches philosophies and strategies that support growth and long-term profitability goals, including the effective adoption of AI tools Required Qualifications: - Provides analysis to help build out product strategy recommendations to division and department leadership based on research, performance data and competitor actions - May specialize in researching competitor products, developing and/or enhancing product/contract language, underwriting guidelines, and/or analytics - In this hybrid role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110 - Provides information and unified product performance storylines to leadership that will affect profit and growth plan execution on an ongoing basis - Develops reports, analysis, or recommended strategies related to product development or enhancement, underwriting, and eligibility to drive multiproduct growth - Analyzes information, including countrywide competitive intelligence, and presents opportunities to improve product or business practices and procedures - Monitors effectiveness of current products and recommends changes and/or enhancements to management to strengthen product decisions - Analyzes reports and/or data with a focus on quality, accuracy, and completeness in support of the formulation and execution of operational plans - May specialize in supporting pricing activities related to rate reviews, profit and loss ratio-based reviews, experience rating programs - Researches philosophies and strategies that support growth and long-term profitability goals, including the effective adoption of AI tools - Demonstrated experience providing customer-driven solutions, support or service - Demonstrated experience with various PC software applications and Microsoft Office products - Solid knowledge and understanding of insurance product design and underwriting concepts in area of expertise - Solid knowledge and understanding of market research and marketplace trends in insurance coverage - Basic knowledge and understanding of project management methodologies, practices, techniques and tools - Ideal candidates will be in a Product Analyst role and/or able to translate data into business insights - Travel Requirements: Up to 10% - Physical Requirements: Work that primarily involves sitting/standing - Offer to selected candidate will be made contingent on the results of applicable background checks - Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions - Sponsorship will not be considered for this position unless specified in the posting Required Skills: Insurance product design, Market research, Data analysis Important Skills: Microsoft Office, Project management Nice-to-Have Skills: Customer-driven solutions, AI tools adoption Benefits: Comprehensive medical, dental, vision and wellbeing benefits, Competitive 401(k) contribution, Pension plan, Annual incentive, 9 paid holidays, Paid time off program (23 days accrued annually for full-time employees), Student loan repayment program, Paid-family leave