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Senior Analyst - Risk Management at American Express in New York, NY

ExperiencedHybridFull-timeNew York, NY$78k–$125k/yr

Skills

sharepointvendor management tools

Job Description

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

The Enterprise Data Strategy (EDS) team within Credit & Fraud Risk has the responsibility to evaluate and rationalize Credit bureau and other external data to address business problem statement, improve risk decisions and customer experiences across the credit and fraud lifecycles.

The TRM COE team within EDS is responsible for AEMP 10 compliance for global strategic vendors that EDS directly manages. The TRM COE Sr. Analyst role will be responsible for Third-Party Lifecycle Management (TLM) for EDS managed strategic, critical data partners. They will collaborate with the data partners (vendors), Enterprise TLM, GSM (Procurement), GCO & CFR Control Management/ Operational Excellence teams to manage compliance with AEMP 10 for existing and new vendor contracts and identify process improvement opportunities, drive process enhancements & prevention strategies to strengthen the control environment.

Responsibilities

Responsibilities:

AEMP 10 Compliance

Drive Third Party Lifecycle Management, adherence to Regulatory guidelines, Contract Terms & Conditions and Information Security assessments:

Support TLM for data evaluations and contract execution
On-going AEMP 10-required monitoring
Manage Vendor Scorecards, SLA performance metrics to drive vendor accountability
Third Party Security Maintenance Assessments
Exit & replacement strategy
Support foundational vendor changes, drive automation and efficiency for AEMP 10 requirements related to vendor quarterly ongoing monitoring. information security and enhanced rigor on 4th party management.
Ensure effective/compliant management of multiple third-party relationships
Fortify foundation by ensuring permissible use & service level agreements are established, work orders or agreements meet standard, in effective collaboration with Procurement & Supply Management, Operational Excellence, Controllership & GCO.
Develop and maintain a product catalogue by collaborating with key stakeholders in data strategy and TLM to ensure accuracy and support business objectives and resiliency
Enhance operational efficiency, reduce manual checkpoints, and promote scalability across EDS vendors by advancing automation of vendor tools and knowledge hubs (SharePoint)

Qualifications

2+ years of experience in a financial services organization in Third-party risk management
Bachelor's Degree preferred in Project Management, Business Analytics, Strategic Problem Solving
Knowledge of third-party risk management requirements
Clear, effective written and oral communication skills and ability to influence across all levels of the organization and strong organizational, prioritization and collaboration skills.
Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed
Adaptable interpersonal skills, high energy, and a proven team-first mentality

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About Company

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Company

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.