Travel Consultant I - Fort Shafter at American… · Honolulu

Summary: American Express Global Business Travel is a company that inspires colleagues in travel as a force for good. As a Travel Consultant, you will provide outstanding customer service to defense and government travelers, ensuring a seamless travel experience through effective arrangements and recommendations. Responsibilities: - Create and complete travel arrangements (air, hotel, car, rail) - Ensure reservations are built according to client standards and preferences - Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience - Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares - Raise most complex bookings to more experienced staff - Assignments include both routine and non-routine work - Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date Required Qualifications: - English fluent – written and spoken - Good verbal and written communication skills - Basic MS Office - A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too - Strong teamworking skills - A positive, “can do” attitude - Willingness to learn and grow! - Must be a U.S. Citizen; authorization to work in the United States alone is not sufficient - Employment is contingent upon the ability to meet government eligibility requirements, including the successful completion of both company and government background investigations, which may include a review of criminal history and credit records Preferred Qualifications: - 2nd language a plus Required Skills: Second language, Microsoft Office, Customer service, English language Benefits: Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family., Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals., Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first., We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.