Associate-Digital Product Management at American… · New York

Summary: American Express is a leading payment card issuer for corporations and small businesses. The Associate Digital Product Manager will lead product strategy and execution for Consumer and Commercial Banking Account Management experiences, defining product features and managing the product backlog while collaborating with internal and external partners. Responsibilities: - Own and evolve the digital product roadmap, defining features, scope, and backlog priorities - Partner closely with engineering, design, and user research to develop user stories, design experiences, and conduct user testing - Collaborate with internal teams and external partners to launch new products and features, and manage in-market performance post-launch - Leverage data, analytics, and customer feedback to drive continuous improvement and inform future releases - Serve as the primary product liaison with partners, merchants, and vendors - Monitor external trends and market dynamics to inform ongoing product innovation Required Qualifications: - Own and evolve the digital product roadmap, defining features, scope, and backlog priorities - Partner closely with engineering, design, and user research to develop user stories, design experiences, and conduct user testing - Collaborate with internal teams and external partners to launch new products and features, and manage in-market performance post-launch - Leverage data, analytics, and customer feedback to drive continuous improvement and inform future releases - Serve as the primary product liaison with partners, merchants, and vendors - Monitor external trends and market dynamics to inform ongoing product innovation Preferred Qualifications: - Experience with banking or financial products - Experience working with external partners or strategic partners Required Skills: Product management, User experience design, Data analytics Important Skills: Banking products experience, Collaboration with partners Nice-to-Have Skills: Customer feedback analysis, Stakeholder management, Market trend monitoring Benefits: Competitive base salaries, Bonus incentives, 6% Company Match on retirement savings plan, Free financial coaching and financial well-being support, Comprehensive medical, dental, vision, life insurance, and disability benefits, Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need, 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy, Free access to global on-site wellness centers staffed with nurses and doctors (depending on location), Free and confidential counseling support through our Healthy Minds program, Career development and training opportunities