PFS Systems Specialist - Client, Remote at Ambry Genetics in Remote

Summary: Ambry Genetics is seeking a Patient Financial Services Systems Specialist - Client to manage client billing processes for Patient Financial Services. The role involves technical support for client billing inquiries, maintaining billing schedules, and collaborating with ancillary vendors. Responsibilities: - Provide technical assistance and support in adherence to established processes for incoming inquiries and issues related to client billing - Research and resolve PFS client bill issues, with emphasis on root causes and reduction - Configures new prices and other business rules - Maintain PFS application support table configurations related to client billing - Performs analysis on the system software configuration to optimize and improve the processing system - Makes recommendations for system enhancements and new features - Assists with user acceptance testing and facilitating billing end-user testing of application releases to verify adherence to requirements - Properly escalate unresolved inquiries to next level support in a timely manner - Works productively and efficiently to achieve company and departmental goals - Other duties as assigned Required Qualifications: - Knowledge of CPT codes, medical terminology, insurance plans, ICD 10 codes - Must have ability to adapt to a fast paced, dynamic environment - Experience with healthcare PFS Application configurations; XIFIN software - 1-2+ year of experience in analytic, technical, and reporting experience with health care data Preferred Qualifications: - Associates degree preferred - 2+ years of experience in a clinical laboratory preferred, especially genetic billing - 2+ years of experience in all aspects of the billing revenue cycle a plus Required Skills: CPT codes, Medical terminology, Insurance plans, ICD 10 codes, Healthcare PFS Application configurations, XIFIN software, Healthcare data analysis, Clinical laboratory experience, Genetic billing, Billing revenue cycle