Project Coordinator - Johnson Barrow at Ambient in Portland, OR

Summary: Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. The Project Coordinator role focuses on administrative and customer service duties related to commercial HVAC project coordination, including order processing, improving service, and resolving product issues. Responsibilities: - Provide customer service regarding material and order status via phone and/or email - Complete order entry or quote preparation of commercial HVAC equipment using QuickBooks or manufacturer's software - Coordinate with factories/ manufacturers to ensure on-time delivery of product - Proactively identify opportunities to improve the flow of product and process - Perform analytical and administrative tasks - Work with key personnel to optimize our costs and customer service Required Qualifications: - Creative problem solver with the ability to resolve conflicts and determine a path forward - Excellent communication and customer service skills - Self-starting, dependable, accepts ownership, drives own goals/performance - Ability to learn and interpret technical and contractual language Required Skills: HVAC knowledge, QuickBooks proficiency Important Skills: Customer service skills, Analytical skills Nice-to-Have Skills: Technical interpretation, Creative problem solving, communication, Self-starter Benefits: Medical, dental, and vision insurance, Health savings account (HSA) and flexible spending account (FSA) options, Life and disability insurance, 401(k) retirement savings plan with company match, Paid time off (vacation, sick leave, and holidays), Employee assistance program (EAP), Professional development and training opportunities, Tuition reimbursement program, Volunteer time and wellness initiatives