Account Development Specialist at AMBA Test… · Brownsvil…

Summary: AMBA Test Automation Consultants is a company that provides insurance coverage and membership benefits to public employees and retirees. They are seeking an Inside Sales Account Development Specialist who will handle inbound calls, educate members on products, and support sales efforts while maintaining high-quality member experiences. Responsibilities: - Handle approximately 50 to 60 inbound calls per day from members and prospective members - Educate callers on Dental, Vision, and association membership products and complete enrollments - Provide support and answers to questions related to existing policies and membership benefits - Make outbound calls to prospective members during periods of lower inbound call volume - Serve as a knowledgeable and professional advocate for AMBA’s association partners - Accurately document all member interactions and sales activity in designated systems within required timeframes - Deliver a consistent, high-quality member experience on every call Required Qualifications: - Strong verbal, written, and interpersonal communication skills - Problem-solving ability and attention to detail - Comfort navigating multiple systems and accurately documenting call activity - Ability to work collaboratively while being driven by individual performance - Flexibility with scheduling and work hours Preferred Qualifications: - One year of call center experience - One or more years of sales experience - Health insurance license - Bilingual Spanish skills Required Skills: Call center experience, Sales experience, Health insurance license, Bilingual Spanish Benefits: Medical, dental, and vision benefits, Paid time off and paid holidays, Stable full-time schedule, Monday through Friday, Opportunities for growth within an established inside sales organization