Engineering Operations Technician at Amazon Web… · Boardman

Summary: Amazon Web Services (AWS) is seeking an Engineering Operations Technician to join their dynamic team. In this role, you will maintain and troubleshoot mission-critical technology infrastructure, ensuring high uptime and reliability across AWS data centers.

Responsibilities:
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
- Role may support more than one location/site

Required Qualifications:
- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities maintenance experience
- 1+ years of Microsoft Office products and applications experience
- Ability to work on a flexible schedule including days, nights, and/or weekends
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Preferred Qualifications:
- 2+ years of data center engineering experience
- Experience reading and writing procedures, technical documents, and engineering drawings
- Associate's degree in related field, or technical degree in related field

Required Skills: Electrical facilities maintenance, Mechanical facilities maintenance, Microsoft Office, Electrical equipment troubleshooting, Mechanical equipment troubleshooting, Stand-by diesel generators, Fuel systems, Three phase electrical systems, Switchgear, UPS units, PDUs, Wet cell batteries, CRAHU units, Centrifugal chillers, Cooling towers, Water chemical systems, Air handlers, Pumps, Motors, Fire/life safety equipment, Building Management Systems (BMS), Electrical Power Management System (EPMS), Reading and writing engineering drawings, Data center engineering

Benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching