Apple Service Engineer Amsterdam Zuidas at Amac · Amsterdam

Are you our new Apple Service Engineer?

Apple starts at Amac! At Amac, you can start without experience and quickly grow into an Apple Service Engineer. You will learn from your colleagues, directly from Apple and through the Amac Academy. Step by step, you will become a specialist in repairing Apple products and helping customers.

What you will do

You are the first point of contact for customers with questions about their iPhone, iPad or MacBook. You listen carefully, think proactively and help them find the right solution. From diagnosing issues to carrying out repairs, you make sure customers leave with a smile and a device that works like new. With new challenges every day, you quickly build your skills and gain valuable experience.

• You diagnose issues with iPhones, iPads, MacBooks and other Apple products.

• You replace screens, batteries and other components according to Apple standards.

• You help customers understand their repair options, provide clear repair quotes and manage expectations.

• You keep track of repair statuses, administration and inventory.

• You proactively identify opportunities to make processes smarter and more efficient.

• You continuously develop your technical knowledge and repair skills through training from Apple and the Amac Academy.

• You share your expertise with colleagues, help each other grow and contribute to a positive team atmosphere.

Why you would want to work here

• You receive paid trainings from Apple and the Amac Academy and build skills that will benefit you for years to come.

• You grow quickly into roles such as Floor Manager, Specialist or another position within Amac.

• You work with the latest Apple products every day, often before they are available to everyone else.

• You become part of a close-knit team, with team outings and fun events throughout the year.

• 25 vacation days based on full-time employment.

• Employee discounts on products in our stores and the chance to win fun team rewards.

• A monthly salary between €2,350 and €2,550 based on full-time employment, with plenty of opportunities for personal and professional growth.

No repair experience? No problem. If you are motivated to learn, we will teach you the rest. You start with a hands-on training program at Amac's headquarters. There, experienced Service Engineers guide you and teach you all the technical skills you need to succeed as an Apple Service Engineer in the Store.

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Do you recognise yourself in this?

• You are sociable and enjoy helping people.

• You are passionate about technology and eager to learn more about repairing Apple products.

• You are hands-on and have an eye for detail.

• You are confident analysing problems and finding solutions independently.

• You stay calm when things get busy and help create a positive atmosphere.

• You are flexible and available between 24 and 36 hours per week.

• Experience with hardware or repairs is a plus, but not essential. What matters most is that you are eager to learn, take initiative and enjoy helping customers.

What can you expect after applying?

1. **** Apply in just a few minutes and you will hear from us within a few working days.
2. **** Sounds like a good fit? We will invite you for an introductory meeting in the Store, so you can get a feel for what it is like to work here.
3. **** If it feels like a good match on both sides, we will schedule a second interview or a short trial day in the Store.
4. **** Perfect match? We will make you an offer and welcome you to the team.

We keep the process short and personal, so you will know quickly where you stand.