Urban Beekeeper at Alvéole in Seattle

Summary: Alvéole is a certified B Corporation focused on connecting people with nature in urban settings. The Urban Beekeeper will manage client accounts, oversee honeybee services, and support urban greening initiatives while ensuring high-quality service and client engagement. Responsibilities: - Follow Alvéole standard operating procedures to ensure high quality service and client experience - Build relationships with businesses, schools and other organizations in person and online using Alvéole platforms - Manage client accounts, acting as their main point of contact including onboarding, communications, engagement and feedback - Manage client projects across all Alvéole services: honey beehives, hotels for bees and pollinator-friendly gardens. Tasks include installation, routine maintenance, data collection, pest / parasite control and facilitating educational workshops - Represent Alvéole and our mission to connect people in cities to nature by sharing your passion with clients, media and members of the public - Support management of facilities including yards for honey beehives, warehouse, workspace and vehicles - Coordinate logistics in conjunction with international team members including harvest, extraction, data collection and product fulfillment - Contribute to the development of city project sales including canvassing, site feasibility visits and asking current clients for referrals - Be aware of internal Sales strategies - Meet personal and professional goals and objectives set by the Beekeeping Team Manager and Lead Beekeeper - Communicate regularly with the Beekeeping Team Manager and Lead Beekeeper for planning, support and problem-solving - Handle miscellaneous duties, clerical tasks and responsibilities as defined by the Beekeeping Team Manager and Lead Beekeeper - Respect your city’s budget - Maintain multiple honey beehives at client sites and in yards on a “cycle” basis, carrying out a variety of tasks to support bee health throughout the beekeeping season - Adhere to best practices when carrying out a variety of tasks to support honey bee health throughout the beekeeping season including record-keeping - Contribute to the internal development of wild bee and urban greening expertise in your city - Drive regularly in your city including to client sites, yards, equipment and bee suppliers - Organize, clean and maintain equipment, supplies and storage space regularly - Attend regular internal training sessions to build skills and knowledge about bees, beekeeping and urban greening Required Qualifications: - Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance - Valid driver's license since more than 3 years with a clean driving record. Comfortable driving in cities - Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.) - Heavy lifting (up to 40 lbs) - Comfortable working at heights (training is provided) - Comfortable using online communications tools e.g. Gmail, Google Workspace, Slack - Comfortable with public speaking or presenting to a group - Willingness to work occasional early mornings and/or late evenings depending on season needs - Results-driven, goal-oriented and autonomous - Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly - Excellent communication and interpersonal skills - “Start-up” mentality; willingness to get involved in all aspects of the business - Comfortable working alone as well as with a large team - Comfortable with remote working Preferred Qualifications: - Customer Relationship Management platform experience - Customer service experience - Beekeeping experience Required Skills: Beekeeping, Urban greening, Environmental Social Governance, Driving, Heavy lifting, Online communication tools, Customer Relationship Management, Customer service, Public speaking, Autonomy, Resourcefulness Benefits: Eligible for Healthcare Benefits as of Day 1, Monthly Telecom Stipend