Admissions Host at Alton Towers Resort in England, GB

What you'll bring to the team

Admissions Host

Location: SEA LIFE Centre, Westminster, London, SE1 7PB

Hours: Guaranteed hours

Contract Type: Fixed term

SEA LIFE London are currently recruiting for Admissions Hosts to join our outgoing, self-motivated, sales and customer service focused team.

Operating from the busy heart of London’s South Bank you will be advertising our exciting attractions to potential visitors who pass by our front steps. You will certainly need to be vocal about our offers!

You will have the opportunity to tailor a guests’ perfect visit to Merlin’s London tourist attractions, ensuring they have a memorable and rewarding experience. Not only this but you will be batching groups of excited guests into our shows, looking after queue lines, and ensuring the flow into the attractions runs as smoothly as possible.

You will be the face of the attractions and our guests first point of contact so you will have the opportunity to interact, entertain and create magic memories, all whilst providing the very best customer service.

These roles are seasonal. Our attractions are open daily and so flexibility will be needed as you’ll be working your fair share of weekends, bank holidays and peak seasons.

Qualifications & Experience

• Confident and engaging with large volumes of guests
• Passionate about delivering excellent customer service and upselling opportunities
• Able to thrive in a fast-paced, target-driven environment
• Strong sales skills with a focus on revenue generation
• Committed to health, safety, and operational standards
• A supportive team player who can also work independently
• Willing to go above and beyond to create memorable guest experiences

Benefits

• Monthly bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.84/Hr.