Sample Receipt Officer at ALS in Newcastle, New South Wales, AU

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

The Role

ALS Environmental in Newcastle is seeking a full time Sample Receipt Officer for our dedicated Sample Receipt team.

We are committed to exceeding client expectations and need someone with the same dedication to superior service to join our team. We are a busy branch, but we are willing to provide all the training required to someone who is willing and ready to learn. The ideal candidate will have some customer service experience, be confident and courteous and ready to get their hands dirty.

Shifts will be Monday to Friday from 10:15 to 6:30pm.

The day to day

• Receiving, sorting, and registering samples and recording analysis requirements
• Answering phones and emails and greeting clients in person
• Liaising with clients regarding sample submissions and related queries
• Packing, labelling, and distributing samples
• Maintaining sample storage and disposal by following safe work practices

The essentials

The successful candidate will possess the following skills and abilities:

• Positive and responsive with a customer focus to deliver professional and quality service.
• Superior attention to detail and a commitment to high quality work
• Strong computer skills including MS Office suite
• Ability to process multiple concurrent requests efficiently and accurately
• An understanding of laboratory safety and chemical hazards would be beneficial but not critical
• Excellent communication, organisational and time management skills
• Ability to learn and retain high levels of information

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.