Field Service Engineer, Los Angeles or San… at Alphatec Spine · Los…

Responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices.

Essential Duties and Responsibilities

• Performs corrective and preventive maintenance on customer owned equipment within an assigned territory.

• Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area.

• Performs administrative duties associated with the job including the timely completion and submission of expense reports, parts requisitions, installation reports, service reports, customer complaint reports and other reporting duties from time to time as assigned.

• Responsible for troubleshooting, repairing and maintaining complex clinical systems.

• Responsible for maintenance of assigned tools, test equipment, instrumentation, calibration records and assigned technical spares.

• Performs on-call standby duty and travel as required. Must be prepared to work unscheduled and odd hours on occasion and on short notice.

• Will provide technical guidance and assistance to customers as required.

• Performs final calibration, compliance testing and applications training as required for customer acceptance.

• Will adhere to and ensure compliance with safety policies and good manufacturing practices.

• Must inspire total customer confidence in abilities to resolve technical problems.