Alphabe Insight Inc→
Service Account Assistant at Alphabe Insight Inc in Orlando, FL
Entry LevelOn-siteFull-timeOrlando, FL
Job Description
companyDescription
At Catch Vibe Voice, we believe that exceptional customer experiences are the foundation of every successful business. Since our beginning, we have focused on helping brands build stronger relationships with their clients through professional communication, reliable support, and service excellence.
Our team is driven by collaboration, innovation, and a commitment to delivering meaningful interactions that leave a lasting impression. We are proud to create a workplace where employees are valued, supported, and encouraged to grow professionally.
jobDescription
We are currently seeking a detail-oriented and organized Service Account Assistant to join our growing team in Orlando, FL. This role is ideal for someone who enjoys working in a fast-paced professional environment, supporting client accounts, coordinating internal processes, and ensuring smooth day-to-day operations.
The ideal candidate will contribute to maintaining strong customer relationships while assisting with account coordination, documentation management, and administrative support across multiple departments.
Responsibilities
Assist with managing and maintaining client service accounts
Coordinate account documentation, reports, and internal records
Support communication between clients and internal teams
Monitor account activity and ensure timely follow-ups
Prepare reports, schedules, and service-related documentation
Maintain organized digital and administrative records
Assist with resolving client inquiries in a professional manner
Support daily operational and administrative tasks as needed
qualifications
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Attention to detail and problem-solving mindset
Ability to work independently and collaboratively
Professional attitude and customer-focused approach
Proficiency with office software and administrative tools
Ability to manage deadlines in a fast-paced environment
additionalInformation
Competitive salary package
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Skill development and ongoing training opportunities
Stable full-time position with long-term potential
Modern and professional workplace culture
Opportunity to work with a growing and dynamic company