Junior Account Representative

companyDescription Lumina Agency is a dynamic company focused on delivering impactful brand experiences and high-quality client engagement solutions. We are passionate about creating memorable interactions that strengthen relationships between businesses and their audiences. Our team values professionalism, collaboration, creativity, and a strong commitment to excellence in every project we deliver. jobDescription The Junior Account Representative will play a key role in supporting client relationships, coordinating account activities, and ensuring excellent communication between internal teams and customers. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values professionalism and teamwork. The selected candidate will assist with account management tasks, maintain organized records, and contribute to delivering high-quality service experiences that strengthen client satisfaction and company success. Responsibilities Support daily account management operations and client communications Maintain accurate customer records and account information Coordinate with internal departments to ensure smooth project execution Assist in preparing reports, presentations, and client updates Respond to client inquiries in a timely and professional manner Monitor account progress and identify opportunities for improvement Build positive relationships with clients and team members Help maintain a high standard of customer satisfaction and service quality qualifications Strong written and verbal communication skills Excellent organizational and multitasking abilities Professional attitude with strong attention to detail Ability to work both independently and collaboratively Problem-solving mindset and willingness to learn Basic proficiency with office and business software tools Strong interpersonal and client service skills Adaptability in a dynamic work environment additionalInformation Competitive salary package Career growth and advancement opportunities Supportive and collaborative work environment Professional development and skill-building opportunities Stable full-time position with long-term potential Modern and professional workplace culture Paid training and ongoing mentorship opportunities