Alpha Insight→
Junior Account Representative at Alpha Insight in Oklahoma City, OK
Job Description
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Introduction
We are seeking a motivated and organized Junior Account Representative to assist with customer accounts, maintain professional relationships, and support daily account operations. This entry-level opportunity is suited for individuals who enjoy communicating with people, managing details, and developing skills in account support and client relations.
Responsibilities
Assist with routine customer account inquiries and requests.
Provide accurate information about account services and procedures.
Maintain and update account records and customer documentation.
Communicate with customers to clarify requests and provide updates.
Coordinate with internal departments to support timely issue resolution.
Assist with preparing account summaries and routine reports.
Monitor outstanding requests and follow up when appropriate.
Support account-related administrative tasks and documentation.
Maintain professional relationships through clear and courteous communication.
What We Offer
Competitive compensation.
Training and mentorship opportunities.
Supportive and collaborative team environment.
Opportunities for professional growth and advancement.
Practical experience in account support and customer relationship management.
Qualifications
Strong verbal and written communication skills.
Excellent organizational abilities and attention to detail.
Professional and customer-focused approach.
Ability to manage multiple tasks and meet deadlines.
Basic computer proficiency and accurate data entry skills.
Strong problem-solving and interpersonal abilities.
Ability to work independently and as part of a team.
High school diploma or equivalent preferred.
Previous customer service, sales, or administrative experience is an advantage but not required.
Entry-level applicants are encouraged to apply; training provided.
Additional Information
Competitive Salary: $50,000 – $55,000 annually.
Career Growth Opportunities: Clear pathways for professional advancement and long-term development.
Professional Training: Opportunities to strengthen communication, leadership, and client relationship skills.
Skill Development: Gain valuable experience in brand representation, business communication, teamwork, and strategic thinking.
Supportive Team Environment: Work alongside ambitious professionals who value collaboration and shared success.
Meaningful Contributions: Take on responsibilities that directly support business relationships and brand growth.
Professional Exposure: Develop transferable skills and gain insight into a fast-paced, evolving business environment.