Front Desk Representative at Alpha Insight in Birmingham, AL

Company Description

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

Job Description

Position Overview

We are seeking a highly motivated and professional Front Desk Representative to join our team. This role is pivotal in creating a positive first impression for all visitors and clients as the face of our organization. The ideal candidate will possess excellent communication and organizational skills, demonstrating a warm and welcoming demeanor while efficiently managing multiple administrative tasks.

Key Responsibilities

• Greet and welcome visitors with a friendly and professional demeanor.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage scheduling and coordinate appointments and meetings efficiently.
• Maintain a clean, organized, and presentable front desk area at all times.
• Handle inquiries and provide accurate information about company services and policies.
• Receive and sort daily mail and deliveries.

Qualifications

Requirements

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience in a front desk or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office Suite and basic computer skills.

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients