CRM QA Specialist at AloPlay in Limassol, Cyprus, Cypr

We are looking for a detail-oriented CRM QA Specialist to test and validate all CRM activities across our online casino platform. If you understand how bonuses, campaigns, and player flows actually work (not just how they look), and you can catch issues before they hit production - this role is for you. You will have direct impact on live player experience, retention, and revenue.

Key Responsibilities:

• Test bonuses end-to-end (trigger, calculation, wagering, limits, expiry).

• Validate CRM flows (triggers, timing, segmentation, logic).

• QA campaigns (visibility, targeting, redirects, bonus crediting).

• Test loyalty systems (points, tiers, rewards).

• Validate gamification features (missions, progress, store, rewards).

• Test email / SMS / push delivery, targeting, and personalization.

• Validate links, redirects, and tracking.

• Validate promotions displayed on the site (correct banners, pages, visibility).

• Check promotion content (texts, T&Cs, bonus details, accuracy).

• Ensure consistency between CRM setup and site content.

• Verify links, redirects, and landing pages.

• Test localization (languages, currencies, market-specific content).

• Confirm promotions are shown to the correct users/segments.

Required Experience:

• 1+ years as a QA in iGaming / CRM (non negotiable).
• Strong understanding of bonuses, segmentation, and campaign logic.
• Experience with QA tools (JIRA, TestRail, etc.).
• Analytical mindset with strong attention to detail.
• Good proficiency of English (written and verbal).

By joining us, you can expect:

• A unique opportunity to build a career in a global, fast-growing company.
• An attractive remuneration package, based on qualifications and experience.
• Continuous learning and development opportunities.
• Company-wide events and team activities, fostering a fun and supportive work environment.
• Wolt monthly allowance.
• Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
• Medical and wellness app, supporting both mental and physical well-being!

Apply now and let’s achieve success together

• Apply at https://aloplay.bamboohr.com/careers/86?source=aWQ9MTg%3D to become a member of our amazing team!
• We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.