Food Service Supervisor at Allison Jones… · Canada

The Food Service Supervisor performs and directs overall restaurant management. The ideal candidate is an energetic leader who displays operational excellence in every area, as well as trains employees. S/he will be responsible for inventory, ordering, and money control systems and will be the point person for marketing initiatives. Also, s/he sets the tone, stays calm under pressure, inspires a customer-oriented team, and creates a culture of respect and collaboration. As a supervisor, s/he must be flexible to do all kinds of shifts and willing to migrate to Canada.

Summary of Responsibilities:

• Communicates changes in food preparation formulas, standards, etc. to staff.
• Ensures that all local and national health and food safety codes are maintained, and company safety and security policies are followed.
• Maintains business records as outlined in the Subway® Operations Manual. Analyzes business records to increase sales.
• Supports local and national marketing initiatives.
• Able to prepare or assemble required ingredients for preparing standard receipts. These may include a portion of beef, pork, fish, and poultry.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Organize stock and equipment, order supplies, and oversee office maintenance, cleanliness, and security
• Plan and work on budgets, maximize profits and achieve sales targets
• Establish work schedules and procedures
• Recruit new team members, train and develop existing staff on sanitation and safety procedures
• Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• Maintaining orderly records. Record sales and wage costs on an hourly basis. Record stock usage and waste. Record maintenance and repairs.
• Ensure high standards of customer service are maintained
• Handle customer complaints and queries
• Implement branded promotional and sales campaigns or devise your own promotional campaigns
• Prepare reports and other performance analysis documentation
• Undertake activities that comply with the company's corporate social responsibility programs.
• Preparing work schedules to meet our labor cost goals and problem solve short notice staff changes.

Desired Skills & Competencies

• Can comfortably work in a variety of physical needs (Sitting, standing for extended periods of time, walking, lifting, bending, crouching, kneeling)
• Pays attention to detail and is not afraid to coach on sanitation and safety procedures
• Exceptional customer service and interpersonal skills
• Ability to communicate effectively
• Ability to deliver an exceptional guest experience while promoting the team to do the same
• Ability to supervise - between 5 - 7 staff at a time throughout various areas of the restaurant
• Open availability including evenings and weekends

Minimum Requirements

• Senior High School graduate or equivalent (10+2)
• Completion of a community college program in food service administration, hotel and restaurant management, or related discipline or several years of experience in food preparation or service
• Preferably 3 years of Food Services management experience or comparable experience
• Willing to migrate and work in Canada
• Job Type: Full-time