Security Officer Visitor Intake at Allied Universal in Boston, MA

Summary: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Security Officer Visitor Intake in Boston, MA, you will safeguard clients in various industries, greet visitors, manage access, and respond to security-related concerns with professionalism and care. Responsibilities: - Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location - Monitor front desk activity, greet arriving guests, verify access permissions, and direct visitors, vendors, and delivery personnel according to property protocols - Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate details to building management and/or emergency contacts as needed - Support lobby and reception operations by maintaining visitor logs, issuing access credentials, and documenting security-related events, requests, and/or concerns - Assist with answering questions, providing directions, and helping to deter unauthorized access through attentive front desk presence and adherence to site procedures Required Qualifications: - Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles - Possess a high school diploma or equivalent - As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws - Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws - As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law - Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment - A valid driver's license will be required for driving positions only Preferred Qualifications: - Being comfortable using a computer or tablet is preferred - Access control and badge experience is preferred - Experience with CPR and First Aid is preferred - Customer service experience is preferred - CPR certification is preferred Required Skills: Access Control, Badge Issuance, CPR Certification, First Aid, Computer Use Benefits: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., Career Growth: Get paid training and access to career growth opportunities., Financial Benefits: Participate in our retirement savings plan to invest in your future., Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.