Security Officer Dispatch at Allied Universal in Richardson, TX

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Signal Coordination in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer supporting a commercial real estate location, you will monitor alarms, access control activity, and incoming communications; coordinate responses to security-related incidents; and provide professional customer service. You will use technology to document activity, communicate with site personnel, and help maintain an organized environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule: DayTimeMon10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat06:00 PM - 06:00 AMSun06:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and/or vendors at a commercial real estate location by carrying out site-specific procedures and emergency response activities when appropriate.
• Monitor incoming calls, alarms, radio traffic, and/or electronic systems; document activity and dispatch personnel or appropriate resources according to site procedures.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, communicating relevant information to site contacts and responding personnel.
• Maintain accurate dispatch logs, incident reports, shift records, and other required documentation in accordance with Allied Universal and site-specific procedures.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting observed maintenance concerns, access issues, and other security-related conditions.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1712591