Operations Support Specialist - Union City, CA at Allied… · Union City

Summary: Allied Universal is a leader in crowd management and event staffing, providing exciting career opportunities in Event Security. The Operations Support Specialist is responsible for branch-level recruiting, new hire onboarding, and logistics support, ensuring smooth operations for events and staffing needs. Responsibilities: - Assist with logistics including ordering, cleaning, and distribution of equipment and uniforms - Maintain an accurate inventory count to prevent lost equipment, and transportation of deliverance of equipment - Ensure equipment is properly tagged and logged for tracking - Conduct New Employee Orientation sessions - Administer and track compliance of any state required license training utilizing WinTeam compliance and ABI skill codes - Distribute and collect union cards (in applicable locations) - Ensure completion of post-employment offer forms/activity (e.g., new hire onboarding paperwork) - Instruction of basic pre-assignment training lessons and ongoing training including compliance tracking, reporting, and filing - Work closely with Regional Recruitment Manager to evaluate hiring needs and ensure recruiting activities support for branch hiring needs - Utilize iCIMS recruiting software to process new applicants - Schedule and interview prospective employees - Schedule and maintain an orientation schedule - Attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis - Print badges for new hire employees - Coordinate with Payroll to ensure changes are completed properly; respond to questions as needed - Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President - Coordinate with the Branch Manager the staffing needs for all upcoming events; utilizing work order forms for accuracy - Schedule and confirm appropriate supervision and team members for each individual event; practice, promote, and ensure “Smart Scheduling” using ABI system - Ensure each position/event is scheduled with the “right person” not just any employee. NEVER schedules an unlicensed employee for a security position - Immediate communicates with the Branch Manager any concerns such as: shortages, failure to schedule, personnel concerns, etc - Capably utilize ABI for scheduling and to produce reports - Meet all contractual scheduled hours for event/site assigned to the Account Manager/Branch Manager - Schedule employees to work at the events/sites where openings exist - Assist with building job orders into scheduling systems, ABI and WinTeam - Support orientation and training of new employees on scheduling procedures Required Qualifications: - High School diploma or equivalent - Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience - Prior work experience in a fast-paced administrative environment - Excellent organizational skills that include the ability to multi-task and prioritize work - Strong consultative, analytical, and problem-solving skills - Ability to communicate effectively with leadership - Outstanding oral and written communication skills - Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities - Able to focus and multi-task in an ever-changing environment; successfully handle stressful situations in a calm and professional manner - Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels - Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology Preferred Qualifications: - Associate's degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field - Prior human resources, recruiting, scheduling or logistics experience in a service industry business - Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high volume setting Required Skills: Administrative experience, Human resources experience, Employee onboarding, Scheduling Important Skills: Microsoft Office proficiency Nice-to-Have Skills: Analytical skills, Multi-tasking Benefits: Medical, dental, vision, basic life, AD&D, and disability insurance, Enrollment in our company’s 401(k)plan, subject to eligibility requirements, Eight paid holidays annually, five sick days, and four personal days, Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.