1st Party Mortgage Collections Agent at AllianceOne in Remote

Summary: AllianceOne is a subsidiary of Teleperformance, providing employees the chance to be part of a global leader in contact center management. They are seeking entry-level 1st Party Mortgage Collection Agents who will provide customer service regarding mortgage assistance through inbound and outbound calls. Responsibilities: - Provide the highest level of customer service via inbound/outbound calls in communication with consumers regarding mortgage assistance - Navigate multiple systems in a fast paced-environment Required Qualifications: - Prior customer service experience (call center/banking experience is a plus) - Excellent verbal communication skills - The ability to problem solve creatively - Strong desire to achieve goals - Basic computer knowledge/skills - Ability and openness to work with a diverse customer base - Works well in team settings Required Skills: Call Center Experience, Banking Experience Benefits: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days