Building Head Concierge at Alliance… · Burnaby

Alliance Maintenance is a growing building maintenance company serving residential strata properties across Metro Vancouver. We focus on creating a positive team environment and helping our staff build their careers, which we see as key to our success.

If you want to know more, visit our website: https://www.alliancecleans.com/https://alliancecleans.com/

Job Details

The Concierge is the first point of contact for residents and their guests, providing a warm welcome and helpful support. This role assists the building manager with daily tasks, answers resident inquiries, and ensures smooth day-to-day operations.

Shift Available:

• Monday to Friday from 7:00 AM to 3:00 PM

Responsibilities and Duties:

• Act as the main contact for residents and their guests in a friendly and professional manner.
• Assist residents with housekeeping and maintenance requests.
• Respond to noise and other resident complaints.
• Handle administrative tasks and maintain accurate records (vehicles, guests, and service providers).
• Enforce parking rules, including towing unauthorized vehicles.
• Conduct regular patrols of the building and exterior.
• Monitor fire alarm panels and report issues.
• Train new Concierge staff when required.
• Flexible working evenings and weekends when needed.
• Other duties as required.

Skills and Qualifications:

• Strong customer service skills and a helpful attitude.
• Excellent communication, coordination, and listening skills.
• Professional appearance (neat suit and attire).
• Ability to stay calm under pressure and multitask.
• Proficient with Microsoft Office, email, and online tools.
• Organized and responsive with calls and emails.
• Flexible to work on holidays and unscheduled shifts.

We offer:

• On-site training.
• Cleaning supplies provided.
• Health benefits for full-time employees.
• Company events.
• Steady employment.
• 4% Vacation Pay added to each paycheque.

If you feel like you are a good fit, apply now. We are excited to welcome a dedicated new team member!