Service Advisor at Allegiance Trucks in Franklin, CT

Job Responsibilities for Service Advisor:

Managing and overseeing the shop's workflow and schedule. Calling customers to advise them about service changes or delivery times. Coordinate with service team about parts ordering and ensuring parts are available when needed. Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services require Check on progress of repairs throughout the day. Handle telephone inquiries regarding inbound work and work in process. Review repair orders to ensure that work is completed. Assist with other projects as needed

Required Skills for Service Advisor:

High School Diploma or GED Highly organized and detail oriented Customer focused Ability to solve complex problems Computer savvy Familiarity with auto and trucking, preferred