Admissions Coordinator - Substance Use… at All In… · Boynton…

Summary: All In Solutions, LLC is dedicated to providing quality, evidence-based treatment for substance use recovery. They are seeking an Admissions Coordinator to serve as the first point of contact for individuals seeking help, manage the admissions pipeline, and ensure accurate documentation and coordination with clinical teams. Responsibilities: - Respond promptly to inquiries, providing a welcoming and empathetic first point of contact for individuals seeking help - Conduct initial pre-screening interviews to collect clinical and demographic information for review by the clinical team - Assist in gathering insurance information and work with the verification team to communicate basic coverage details and financial obligations to families - Support the admissions pipeline by following up with leads, scheduling tours, and coordinating intake dates - Maintain accurate, real-time records of all interactions and client data within the CRM (Salesforce) - Coordinate with the clinical and operations departments to ensure all necessary paperwork and logistics (travel, packing lists, etc.) are completed prior to arrival - Assist in the preparation of admission folders and other duties as assigned Required Qualifications: - High School Diploma or equivalent - Proficient with Google Suite/Microsoft Office - Ability to master CRM software (Salesforce) quickly - Basic understanding of health insurance concepts - Exceptional verbal skills—you must be able to balance professional boundaries with genuine compassion - A 'Type A' level of attention to detail; you enjoy keeping your tasks and schedule tightly managed - Must be available to work Saturdays and/or Sundays - Comfortable navigating CRM systems (Salesforce) and multi-tasking across digital platforms Preferred Qualifications: - Previous experience working in treatment (as a BHT, Case Manager, etc.) or in a high-volume customer service/sales role - Associate's or Bachelor's degree in a related field Required Skills: Salesforce CRM, Google Suite, Microsoft Office, Health insurance concepts, PPO benefits, HMO benefits, EPO benefits Benefits: 401(k), Dental insurance, Health insurance, Paid time off, Vision insurance