IT Support Engineer Intern at ALIGN PRECISION in Tempe, AZ

Summary: ALIGN Precision is seeking a motivated and dependable Engineer / IT Intern to support their enterprise-wide Windows 10 End-of-Life hardware replacement initiative. This role involves assisting with laptop deployments, workstation replacements, and providing user support across multiple business units nationwide. Responsibilities: - Assist with enterprise laptop and hardware deployment activities - Configure, image, and prepare Windows 11 devices for end users - Support workstation replacements and user migrations - Help track hardware inventory, asset assignments, and deployment status - Provide basic end-user technical support during rollout activities - Assist with docking station, monitor, and peripheral setup - Support troubleshooting of deployment-related issues - Coordinate with internal IT staff and third-party partners during rollout events - Maintain accurate documentation and deployment records - Travel to various business units as required to support deployment schedules - Other duties assigned Required Qualifications: - Pursuing or recently completed degree/certification in Information Technology, Computer Science, Engineering, or related field preferred - Strong interest in IT infrastructure, hardware deployment, and end-user support - Hardware setup skills including installation of SSDs, SATA drives, and RAM - Experience installing and configuring Windows 10/11 operating systems - Ability to install drivers and configure peripherals - Basic understanding of deployment/imaging tools is a plus - Basic Windows networking knowledge including TCP/IP, SMB, and Active Directory - Strong organizational and communication skills - Ability to work independently and in team environments - Willingness and ability to travel as needed - CompTIA A+ and/or IT Fundamentals certifications are recommended but not required Preferred Qualifications: - Experience imaging or configuring laptops/workstations - Familiarity with Microsoft 365 environment - Experience working within a Microsoft GCC High (GCCH) environment is a plus - Basic networking and troubleshooting knowledge - Experience working in a professional or manufacturing environment is a plus Required Skills: Windows 10, Windows 11, Hardware deployment, Laptop imaging, SSD installation, SATA drive installation, RAM installation, Driver installation, Peripheral configuration, Windows networking, TCP/IP, SMB, Active Directory, Microsoft 365, CompTIA A+, IT Fundamentals, work in team environments