Inside Sales Engineer - Ocean Division at Alfa Laval · Istanbul

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Are you passionate about the marine industry and enjoy combining technical expertise with customer interaction? Would you like to build your career in a global company while working in a local team? If so, we'd love to hear from you.

We are looking for a motivated and proactive Inside Sales Engineer to join our Ocean Division.

In this role, you will provide technical and commercial support to customers by helping them select the right marine solutions, including ballast water treatment systems, high-speed separators, and heat exchangers. Working closely with customers, the sales team, and service colleagues, you will play an important role in delivering excellent customer experience and supporting business growth.

Your Responsibilities:

• Provide technical and commercial support to customers during the product selection and quotation process.
• Prepare and manage quotations using our CRM system.
• Work closely with customers and support the external sales team in identifying the best technical solutions.
• Build and maintain long-term relationships with customers and business partners.
• Understand customer needs and recommend suitable products and services.
• Contribute to delivering a high level of customer satisfaction through responsive and professional support.

What We're Looking For:

• Degree in Marine Engineering, Mechanical Engineering, or another relevant technical discipline.
• At least 2 years of professional experience, preferably in sales, purchasing, technical support, customer service, or another customer-facing technical role.
• Experience working with ERP systems (CRM experience is an advantage).
• A solution-oriented mindset with strong analytical and problem-solving skills.
• Excellent communication and collaboration skills, with the ability to build relationships with customers and colleagues.
• Ability to understand technical requirements and translate them into customer-focused solutions.
• Fluency in Turkish and a good command of English.

What We Offer:

Joining Alfa Laval means becoming part of a global company with a strong local presence. You'll work from a local office while collaborating with colleagues, customers, and experts around the world, giving you international exposure without the need for extensive travel.

We offer a supportive and inclusive working environment where teamwork, knowledge sharing, and continuous learning are part of our everyday culture. You'll have the opportunity to develop both your technical and commercial skills while working with innovative marine technologies that contribute to a more sustainable future.

Our commitment to integrity We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.