Sales Operations Specialist at Alertus Technologies in Baltimore, MD

Summary: Alertus Technologies is dedicated to protecting people from harm through advanced mass notification solutions. The Sales Operations Specialist will support the Sales team by managing sales processes, optimizing tools, and ensuring the health of the sales pipeline to meet company goals. Responsibilities: - Owner of salesforce opportunity forecasting and overall health - Help train staff on proper use of sales enablement tools and ensure their proper use. Current tools include google workspace, salesforce, salesforce engage and zoominfo - Identify inefficiencies with sales operations and continually improve - Owner of sales enablement tools including interacting with vendors and optimizing usage - Manage and create reports and dashboards daily, monthly, quarterly and annual activities and results are achieved and aligned with company goals - Directly communicate with sales staff and leadership on stalled opportunities and improve opportunity velocity - Optimize processes and methodologies for effective sales activities, including expectation setting and system utilization - Work with events staff and marketing to ensure leads are properly input and processed by the sales team - Generate various reports to provide visibility into sales performance and order fulfillment status - Heavily support sales teams in all sales enablement requests Required Qualifications: - Proficiency in Salesforce and creating reports - Comfortable with data collection, cleaning and visualization - Effective communication and collaboration skills, with the ability to work cross-functionally - Strong analytical skills with the ability to interpret sales data and generate actionable insights - Ability to adapt quickly yet still deliver high-quality work in a fast-moving, energetic environment - Detail-oriented with a strong emphasis on accuracy and quality - BA/BS in Management Info Systems, Data Science, Business Technology, Business Analytics or related field or equivalent experience - 0-3 years' experience in a sales operations or data analytics role Preferred Qualifications: - Salesforce Certifications Required Skills: Salesforce, Data analysis Important Skills: Google Workspace, Sales enablement tools Nice-to-Have Skills: Collaboration skills Benefits: Paid Time Off, Paid Holidays, 401(k) Retirement Plan, Medical, Dental, and Vision Plans, Short-term Disability, Accident, Hospital, and Cancer Insurance, Live Near Your Work HomeBuying Incentive, Employee Referral Bonuses