Director of Account Management at Alertus in Baltimore, MD

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are seeking an experienced and results-oriented Director of Account Management. This leader must be willing to roll up their sleeves, presenting to our biggest accounts and engaging hands-on with Account Managers on their top opportunities. The role is responsible for developing and overseeing exceptional customer engagement and customer satisfaction strategies deployed by the Account Management team, providing direct personnel management, delivering strategic oversight of the team’s sales execution, and fostering long-term customer relationships and expansion business. Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are seeking an experienced and results-oriented Director of Account Management. This leader must be willing to roll up their sleeves, presenting to our biggest accounts and engaging hands-on with Account Managers on their top opportunities. The role is responsible for developing and overseeing exceptional customer engagement and customer satisfaction strategies deployed by the Account Management team, providing direct personnel management, delivering strategic oversight of the team’s sales execution, and fostering long-term customer relationships and expansion business.