Bilingual Health Insurance Agent… at Alera Group,… · US-CA-Los…

Summary: Alera Group, Inc. is seeking a Bilingual Health Insurance Agent (Korean-English) to join their team in Koreatown, Los Angeles. The role involves guiding clients through various health insurance options and providing exceptional service throughout the enrollment process. Responsibilities: - Guide clients through health, dental, vision, and supplemental insurance options, tailoring plans to meet their individual needs and budgets - Engage with prospective and existing clients by phone, online, and in person, ensuring timely follow-ups to maximize enrollment and satisfaction - Clearly explain insurance concepts such as subsidies, deductibles, co-pays, and out-of-pocket maximums, empowering clients to make informed decisions - Accurately maintain client records in our CRM system and on platforms such as Covered California, ensuring compliance, confidentiality, and data security - Deliver outstanding customer service and connect clients with appropriate resources when additional support is needed - Collaborate with team members to achieve sales goals, share best practices, brainstorm marketing ideas, and maintain a welcoming, professional office environment Required Qualifications: - Bilingual fluency in Korean and English (spoken and written) - High school diploma or equivalent (college coursework or degree a plus) - At least 1 year of experience in sales, customer service, or a related field - Strong understanding of health insurance plans, benefits, and enrollment processes - Excellent communication, negotiation, and interpersonal skills - High level of self-motivation, accountability, and professionalism - Comfort using Google Workspace and CRM tools - Detail-oriented, well-organized, and eager to learn and grow within the industry Required Skills: Health Insurance Plans, Enrollment Processes, Google Workspace, CRM Tools, Bilingual Korean-English Benefits: Medical, Dental, Life and disability insurance, 401k, Generous paid time off