Payment Operations Associate I at Alegeus in Greater Orlando

Summary: Alegeus is a company focused on fintech and healthtech innovation, and they are seeking a Payment Operations Associate I to enhance their payment capabilities. In this role, you will ensure secure transactions, optimize payment processes, and collaborate with teams to resolve inquiries effectively. Responsibilities: - Keep our financial engine running smoothly by executing critical banking and back-office operations, from account reconciliations to card dispute processing - Own your impact by hitting daily productivity goals and ensuring every task meets high-quality standards and compliance guidelines - Be a trusted problem-solver—identify trends, flag issues before they escalate, and deliver insights to improve processes and performance - Streamline operations for success by optimizing workflows and helping shape smarter, more efficient procedures across the team - Collaborate and communicate with internal teams and external partners to resolve requests and inquiries quickly and effectively - Grow your expertise in consumer-directed healthcare and health savings accounts while contributing to special projects and business-wide initiatives Required Qualifications: - Experience working in multiple processing environments executing back-office support - 1-2 years' experience in accounting, finance, or technology-driven growth-company - High school diploma required Required Skills: Back-office support Important Skills: Accounting experience, Finance experience, Technology-driven growth Benefits: Competitive salaries, Paid vacation, Holidays, Robust professional development programs, Comprehensive health, wellness, and financial packages