Full-Time Store Associate at ALDI USA in Rockford, IL

As a store associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.

Position Type: Full-Time Average Hours: 30+ hours per week Starting Wage: $18.00 per hour Wage Increases: Year 2 - $18.50 | Year 3 - $19.00 | Year 4 - $19.00 | Year 5 - $20.00

Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.

• Models and fulfills all customer service principles and escalates concerns to store management as necessary. • Informs store management of loss due to outdated or damaged products. • Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors. • Adheres to cash policies and procedures. • Follows the line policy and opens additional check lanes as required to ensure an efficient checkout. • Stocks shelves and displays neatly while following merchandising planograms to maximize sales. • Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area. • Maintains zone standards and merchandising standards at all times. • Assists store management in achieving operational efficiency goals. • Assists store management in achieving total loss goals. • Complies with all established company policies and processes. • Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order. • Adheres to inventory procedures and product handling guidelines. • Performs general cleaning tasks to company standards.

Physical Demands:

• Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another. • Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead. • Required to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler. • Required to stock product in varying temperatures, including freezer and cooler environments. • Required to use glass and multipurpose cleaning products.

Qualifications:

• Ability to provide prompt and courteous customer service. • Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc. • Ability to interpret and apply ALDI operating policies and procedures. • Ability to effectively communicate both verbally and in writing. • Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division. • Ability to follow instructions and pay attention to detail. • Ability to work both independently and with others. • Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes. • Ability to maintain reliable and prompt attendance. • Ability to meet availability requirements.

Education and Experience:

• At least 18 years old required. • High school diploma or equivalent preferred. • Prior work experience in a retail environment preferred.