Person in Charge Spokane Valley, WA. at Albertsons… · 13606 E…

Summary: Albertsons Companies is a leading food and drug retailer in the U.S. They are seeking a Person in Charge (PIC) to ensure strong customer service and direct the operation of the Front End in the absence of store management. The PIC will supervise store employees, handle customer service issues, and ensure store operations run smoothly and profitably. Responsibilities: - Provide customer service as currently defined by the employer within the scope of the position and within company policy - Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel - Maintains high level of familiarity with company policies and procedures - Supervises the sales floor to monitor service and replenishment of products - Replaces stock in displays surrounding the checkout area - Assists in maintaining a clean and safe work environment within the store - Assists other cashiers with computer, register, and scanner problems - Responsible for performing basic office functions to assist customers and personnel - Operates electronically scanning cash register to total customers’ final bill - Receive payment for customer purchase and count back correct change - Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available - May be responsible for completing close of day function in the office - May be responsible for counting out of stock product - May count tills when other cashier-checkers leave - Other duties as assigned Required Qualifications: - Ability to follow company customer service procedures - Demonstrated prior customer service skills or related experience - Ability to interact with customers and co-workers - Ability to understand and follow instructions - Knowledge of all positions within the store - Ability to work independently Preferred Qualifications: - Prior experience as a clerk or manager Required Skills: Customer service skills Important Skills: Supervisory experience, follow instructions Nice-to-Have Skills: store positions Benefits: Medical, Dental, Vision, Disability and life insurance, Sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), Paid holidays (9 days annually), Bereavement pay, Retirement benefits (pension and/or 401k eligibility)