Customer Service Representative at Albertsons… · 127 VT…

Summary: Albertsons Companies is a leading food and drug retailer in the U.S., committed to innovation and fostering a culture of belonging. The Customer Service Representative role involves leading the front-end team, ensuring efficient checkout operations, and providing excellent customer service. Responsibilities: - Lead the front-end team to ensure smooth and efficient checkout operations - Oversee shift schedules - Guide and coach cashier team members - Maintain accurate handling of various payment types - Ensure checkout areas are clean, organized, and well-stocked - Assist customers with inquiries and resolving concerns Required Qualifications: - Previous experience in a supervisor or team lead role, ideally in a retail or customer-facing environment - Comfort working with POS systems and handling various payment types accurately - Ability to resolve customer concerns with professionalism and empathy - Strong coaching and mentoring skills to promote cashier performance and growth - Capable of managing shift schedules, maintaining front-end cleanliness, and ensuring supplies are stocked - Clear and effective communication with team members and customers - Consistent attendance and a commitment to workplace standards and policies Required Skills: Point-of-Sale Systems, Payment Processing, Customer Service, Coaching Benefits: Inclusive work culture built on belonging, Competitive wages paid weekly, Flexible work schedules, Associate discounts, Leaders invested in your training, career growth & development, Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!), Vacation / Paid Time Off