Credit Manager, Assistant at Alaskan Copper & Brass Co. in Kent, WA

Summary: Alaskan Copper & Brass Company is seeking an Assistant Credit Manager to support the Credit Manager in the administration of credit department policies and procedures. The role involves managing credit evaluations, customer communications, and accounts receivable analytics to enhance credit decision quality and collection effectiveness. Responsibilities: - Provide assistance to the Credit Manager by facilitating the approval and collection of accounts receivable as required - Maintain primary responsibility for credit investigation and approval of all customers. Compile standardized credit analysis packages (financial statement spreading, trade/bank reference verification, risk scoring). Conduct annual credit limit adequacy reviews - Responsible for proactively communicating with customers regarding outstanding account balances to support timely payment and maintain positive customer relationships. This function includes both written and verbal correspondence to clarify account status, resolve billing discrepancies and coordinate payment arrangements when necessary - Generate weekly AR aging dashboards with DSO trend analysis and aging bucket migration reporting. Develop customer payment behavior scores to proactively identify deteriorating accounts. Produce daily large-dollar exposure monitoring reports for marginal credit risks - Generate prioritized collection work queues with tailored action plans (call scripts, escalation letters, payment proposals). Draft multi-tier collection correspondence calibrated for industrial wholesale customers. Develop structured payment arrangement frameworks, including amortization schedules and security requirements. Prepare collection agency referral documentation packages - Regularly collaborate with sales teams, staff and customers to release orders, manage past-due balances and ensure exceptional customer service. Process credit card payments when necessary - Coordinate letter of credit establishment for customer orders and review bank-issued LCs for UCP 600 compliance. Prepare compliant LC drawing document packages. Manage LC amendment requests and discrepancy resolution. Coordinate export documentation requirements for international shipments - Prepare monthly credit department performance reports in Excel with graphic displays covering monthly AR metrics, monthly data and collection activity - Maintain sales tax data and upload/download Washington State sales tax data monthly - Generate immediate bankruptcy response action plans upon filing identification. Compile proof of claim packages with all required documentation within statutory deadlines. Prepare Creditor's Committee briefing and representation materials - Identify ERP credit module optimization opportunities. Design automated credit monitoring alert protocols for threshold breaches. Contribute to the digital credit application portal specifications. Manage AR reconciliation and dispute-resolution tracking to prevent disputes from aging. Document all credit department workflows with standard operating procedures, process flow diagrams, and decision trees - Undertake and complete special projects as assigned by the Credit Manager, contributing to the enhancement of credit processes and departmental initiatives - Participate in NACM regional trade groups, webinars, and seminars. Represent Alaskan Copper on Creditors' Committees as needed regarding customer bankruptcy proceedings. Engage in peer networking and professional development to maintain current knowledge of credit management best practices - Represent Alaskan Copper with various credit department vendors. Manage relationships with collection agencies, credit reporting agencies, credit insurance providers and legal counsel tracking performance and cost-effectiveness Required Qualifications: - Education: Bachelor's degree in a business-related subject, with a preference for candidates with an accounting background - Credit Experience: Minimum of 3–5 years of experience in industrial credit or bank credit granting environment, to include financial statement analysis and credit limit determination - Communication Skills: Strong oral and written communication skills are essential for effective interaction with customers and colleagues while maintaining a diplomatic and professional demeanor - Customer Interaction: Proficiency in communicating with customers and staff, fostering positive relationships and productive outcomes - Goal-Oriented: A proactive and goal-oriented mindset, dedicated to achieving objectives and maintaining high-quality performance - Technical Proficiency: Proficiency with MS Office 365, including advanced Excel for data analysis and reporting. ERP credit module experience (credit holds, aging customization, order workflow integration). Familiarity with AR automation tools, digital document management systems and AI-assisted workflow platforms such as Claude CoWork - Analytical & Data Skills: Ability to analyze financial statements, calculate key credit ratios, build predictive payment behavior models, conduct credit scoring assessments and perform customer concentration and portfolio risk analysis - Compliance & Regulatory Knowledge: Familiarity with UCC filing and lien perfection processes Preferred Qualifications: - Industry Knowledge: Working knowledge of the metals and industrial distribution market is preferred Required Skills: Financial statement analysis, Credit limit determination, MS Office 365 Important Skills: Data analysis, Customer relationship management, Compliance knowledge Nice-to-Have Skills: Analytical skills, Industry knowledge, Goal-oriented mindset