Front Desk/ MIAMI at AKAM in Miami Beach, FL

Summary: AKAM is a company that provides unparalleled knowledge and customer service in the property management industry. The Front Desk role involves managing visitor operations, answering calls, and ensuring a safe and welcoming environment for residents and guests while adhering to condominium policies and safety regulations. Responsibilities: - Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members - Greet and announce visitors in a professional and courteous manner - Maintain a safe and clean reception area and conference rooms - Handle inquiries from clients and tenants - Assist Agents with mailings - Work on special projects as assigned - Follow visitor and guest check-in procedures (ID scan, BuildingLink entry, resident confirmation) - Be able to work independently and maintain awareness of all amenity areas - Communicate clearly with the Supervisor and Management about issues or supplies Required Qualifications: - Administrative experience - Customer Service - Effective written and verbal skills - Candidate must have prior Front Desk Experience - Microsoft Office experience - Strong communication and customer service skills - Organizational abilities - Data entry skills - Ability to remain alert and observant in a busy environment - Basic knowledge of pool safety and sanitation standards; CPR/First Aid certification a plus - HS Diploma is required - Proficient with Microsoft MS programs; Word, Outlook, and Excel - Strong verbal communication skills - Must have strong time management skills and be able to work well in a fast-paced environment - Must be able to lift to 50 lbs Preferred Qualifications: - Prior experience in hospitality, customer service, or pool/beach attendant role preferred - Bilingual (English/Spanish) preferred Required Skills: Microsoft Office, Data Entry, CPR/First Aid Certification, Pool Safety Knowledge, Hospitality Experience, Front Desk Experience, Customer Service, Bilingual English/Spanish, Organizational Abilities