Customer Support Coordinator | Remote at Aisle & Abroad in Remote

Summary: Aisle and Abroad is seeking a dependable and service-oriented Customer Support Coordinator to provide client assistance and manage support requests in a remote environment. This role focuses on communication, organization, and delivering a positive client experience through various support activities. Responsibilities: - Respond to client inquiries and provide timely, professional support - Assist with coordinating scheduling, reservations, and service requests - Maintain accurate client records and support documentation in internal systems - Communicate with clients via email, phone, and online platforms - Track and follow up on open requests to ensure resolution - Review service details and confirmations for accuracy - Provide general administrative and customer support - Collaborate with internal teams to ensure a smooth client experience Required Qualifications: - Strong written and verbal communication skills - Excellent organizational skills and attention to detail - Comfortable using online systems and customer support tools - Ability to manage multiple tasks in a remote environment - Reliable internet access and ability to work remotely Preferred Qualifications: - Customer service or administrative experience preferred - Experience in customer service, coordination, or administrative support - Interest in travel, hospitality, or event-related services Required Skills: Customer support tools, Online systems, Customer service, Administrative support Benefits: Flexible remote work environment, Step-by-step onboarding and ongoing support, Opportunities for growth and advancement based on performance, Supportive and collaborative team environment