Customer Service – Booking Hotels | Entry… at Aisle & Abroad · Remote

Summary: Aisles & Abroad is seeking reliable and customer-focused individuals to join their team in a fully remote role supporting hotel bookings and reservation services. In this position, you will assist clients with selecting accommodations, coordinating reservations, and ensuring all travel details are accurate and complete. Responsibilities: - Assist clients with identifying and booking hotel accommodations based on their needs and preferences - Provide support throughout the reservation process, including confirmations and updates - Respond to customer inquiries regarding availability, pricing, and property details - Verify booking information such as travel dates, guest details, and room selections - Maintain accurate and organized records of client interactions and reservations - Offer follow-up support prior to check-in and after stay when needed Required Qualifications: - Strong communication skills with a customer service mindset - Detail-oriented and able to stay organized across multiple tasks - Comfortable using online systems and digital tools - Ability to work independently in a remote environment Preferred Qualifications: - Previous customer service or hospitality experience is helpful but not required Required Skills: Hotel Booking Platforms, Reservation Systems Benefits: Guided onboarding and structured training, Access to hotel booking platforms and travel resources, Ongoing support and skill development, Flexible fully remote work environment, Supportive and team-oriented culture