Product Solution Intern at AiriBooks in Boston, MA

Summary: AiriBooks is an AI-native accounting and demand platform for restaurants, and they are seeking a Product Solution Intern. The intern will support product and customer-facing teams by understanding restaurant operators’ needs and translating them into effective AI-driven solutions. Responsibilities: - Assisting with product demonstrations - Gathering and documenting customer requirements - Analyzing usage data - Helping prepare solution proposals and presentations - Collaborating with product specialists - Sales - And customer service teams to refine workflows - Troubleshooting basic issues - Contributing to improving the overall customer experience Required Qualifications: - Ability to work closely with product specialists and contribute to solution design and product improvements - Strong analytical skills for interpreting data, identifying trends, and supporting product and customer insights - Clear and professional communication skills for interacting with internal teams and restaurant operators - Customer service mindset with an interest in understanding operator workflows and resolving basic product questions - Interest or foundational skills in sales support, including assisting with demos and preparing materials for prospective customers - Pursuing or recently completed a degree in business, technology, data analytics, hospitality management, or a related field - Comfort working in a fast-paced startup environment and learning new tools and concepts quickly Preferred Qualifications: - Curiosity about AI, SaaS, and the restaurant or hospitality industry is highly beneficial Required Skills: Data Analysis, Product Demonstrations, Customer Requirements Documentation, Solution Proposal Preparation, Sales Support, AI Knowledge, SaaS Knowledge, Customer Service Mindset