Project Coordinator at Air Treatment Corporation in Sacramento, CA

Apply Job Type Full-time Description Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Salary: Non-Exempt Manager: Terri Chumbley Location: Sacramento, CA (on-site) Estimated Pay: $50k - $60k Job Summary: The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and coordinators. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication. Duties/Responsibilities: • Ability to manage and book customer purchase orders (PO’s) in Customer Relationship Management (CRM) system. • Generate equipment submittals. • Set up purchase orders and release equipment to production. • Process stock orders and coordinate shipments/will call. • Upload orders, acknowledgements and track effectively. • Update costs and shipping lead times as appropriate. • Act as a liaison between company, customers, and vendors • Notify customer of shipped material/order and provide tracking information. • Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer. • Arrange start-up with the Service Team. • Perform other related duties as assigned. Requirements Required Skills/Abilities: • Excellent interpersonal and customer service skills. • Ability to manage difficult customers and situations during phone conversations or in person. • Exhibits high-level problem-solving capabilities. • Manages and prioritizes multiple tasks. • Excellent organizational skills and attention to detail. • Excellent written and verbal communication skills, transparent communication style. • Excellent time management skills with a proven ability to meet deadlines. • Familiar with CRM program(s) and creating heightened productivity through accuracy. • Proficient in Microsoft Office Suite or related software. Education and Experience: • High School diploma or equivalent required; Associate degree is preferred. • At least two years of experience in related disciplines (Construction/Customer Service/HVAC industry preferred) Physical Requirements: • Must be able to remain in a stationary position • Computer Work o Fine Motor Skills/Repetitive Motion: Significant typing, mouse usage, with repetitive wrist, hand and finger movements.
• Must be able to lift up to 25 pounds at times. At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions. Salary Description Min: $50,000.00 - Max: $60,000.00