Agente de Atención al Paciente (Cartagena) at Air Liquide in Colombia

Agente de Atención al Paciente (Cartagena) Location: Cartagena de Indias - Clinics & shops - IPS How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). 1. Receive and/or place predominantly routine calls. 2. Maintain detailed & current knowledge of company's products/services. 3. Liaise with sales & technical staff to keep them up-to-date with customer needs. 4. Answer customer telephone inquiries, orders, service needs & complaints. 5. Analyze customer service needs for communication to service and technical departments. ___________________ Are you a MATCH? 1. College Certificate or Diploma in Medical Office Administration or medical background preferred. 2. 3-5 years of experience in general office practice 3. Requirement to become Certified Polysomnographic Technician Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.