Seasonal IT Intern at Air Force One in Location not listed

Summary: Air Force One is seeking a Seasonal IT Intern to provide technical support and assistance to end-users, ensuring the smooth operation of IT infrastructure. This role is ideal for someone eager to start their career in IT and grow within a dynamic environment. Responsibilities: - Provide first-level technical support to employees, including troubleshooting hardware and software issues, deploying equipment, working with corporate cell phones, and assisting with network connectivity problems - Respond to user inquiries via phone, email, or in-person, ensuring timely resolution of issues and maintaining a high level of customer satisfaction - Install, configure, and update software applications on user devices and ensure they comply with company policies and licensing agreements - Work closely with other IT team members and departments to support company-wide IT initiatives and projects. Engage our MSP(s) to resolve issues until end-user satisfactory completion Required Qualifications: - Working towards or completion of a degree in Information Technology, Computer Science, or a related field - 0-2 years of experience in IT support or a related role. Internships and relevant coursework will be considered - Valid driver's license with a good driving record - Must possess strong communication skills (verbal and written), work ethic, integrity, and attention to detail - Ability to work under minimal supervision to handle complex scope/multiple projects and ensure that schedules, quality, and best practices are achieved Preferred Qualifications: - CompTIA A+, Microsoft Certified Professional (MCP), or similar certifications are a plus, but not required - Office 365 – Word, Excel, PowerPoint, OneNote, Outlook, OneDrive, SharePoint Online, Basic knowledge preferred - Basic knowledge of Windows and Android operating systems, and common software applications - Familiarity with network concepts and hardware troubleshooting Required Skills: Technical support, Hardware troubleshooting, Software installation, Windows operating system, Android operating system, Network concepts